Dozewell Support

For iPhone, iPad and Mac

Sharing with a co-parent

How do I invite someone?

Open Family and choose Invite a co-parent, then send the invitation the way you like. Sharing is part of Dozewell Plus, and one subscription covers you both. Each of you uses your own Apple Account, with iCloud turned on. Once they join, you both see the same children, timers, logs and journal.

Changes from the other phone don't show up

Check that both devices are signed in to iCloud and online, then bring Dozewell to the front on each; it checks for changes as it opens. If Settings says sync is paused, open that row and choose Copy for feedback, then paste it into an email to us. It lists record kinds and counts only, never names or notes.

How do I stop sharing or leave a household?

Open Family. The person who invited everyone can choose Stop sharing, and anyone who joined can choose Leave household. Leaving removes the household from your device; it stays with the person who invited you.

Dozewell Plus

What does it cost?

The first week is free, then $4.99 a month or $39.99 a year. Prices can differ by country, and the App Store shows yours before you confirm.

Does my co-parent need their own subscription?

No. One subscription covers your household: everyone you share Dozewell with, and your Family Sharing group. On their device, Settings says who shares the plan.

How do I cancel or change plans?

In Settings, under Dozewell Plus, choose Manage subscription, or go to your Apple Account's Subscriptions settings. Apple handles every purchase and refund; for a refund, use reportaproblem.apple.com.

I subscribed on another device

In Settings, choose Restore purchases under Dozewell Plus.

What if I don't subscribe?

Logging and timers stay free: feeds, sleep, play, diapers and baths, with every entry viewable, editable and exportable, and deleting your data never needs a subscription. Dozewell Plus adds iCloud sync and Handoff across your devices, sharing with a co-parent, widgets and Live Activities, Siri and Shortcuts, tips and reminders for your child's age, Trends totals and charts, and the journal. Without it, what you log stays on your device, and anything new syncs once Plus is on again.

Your data

Can I bring my history from another app?

Yes, from a CSV file. In Settings, choose Your data, then Import from a file, and tap Get the template (Save the template on a Mac). Fill it in with any spreadsheet app, save it as CSV, and choose it there. A CSV export from another baby tracker may work as it is. You see what the file adds, and what's logged already, before anything is saved.

How do I export?

Settings, then Your data: CSV for a spreadsheet, or JSON for everything including the journal and playbook. Photos aren't included.

How do I delete everything?

Settings, then Your data, then Delete all data. Dozewell asks twice before it deletes. Deleting the app removes what is on that device only.

Lock Screen and widgets

The timer doesn't show on my Lock Screen

Open the Settings app, choose Dozewell, and turn on Live Activities. On a Mac, running timers are in the menu bar.

Privacy

Dozewell doesn't collect your data. Read the privacy policy.